img

Frequently Asked Questions

We provide end-to-end storage solutions, including packing, pickup, secure storage, and delivery for households and businesses.
Our process is simple: Pack → Pickup → Store → Deliver on request.
Trained professionals handle packing and transportation using proper materials and techniques.
No, but pre-packing smaller items can help make the process faster and more efficient.
Your items are stored in secure warehouses with restricted access and monitoring systems.
Yes, facilities include CCTV surveillance, fire safety, pest control, and access control systems.
Yes, we offer solutions for household, commercial, and document storage.
We operate in major cities and continue to expand across India.
Pricing depends on the space (volume), type of items, and storage duration.
Yes, storage is billed on a monthly basis for flexibility.
A minimum one-month charge usually applies.
No, pricing is transparent and shared in advance.
Charges may be revised based on additional volume or items added during pickup.
We accept UPI, bank transfer, cards, and online payments.
Late payments may attract penalties or service restrictions.
Yes, we use high-quality packing materials for safety.
Pickup is scheduled as per your convenience through our support team or website.
Items are packed, labeled, and recorded in an inventory list for tracking.
Yes, but pricing may change depending on the additional items.
Basic dismantling is supported; complex items may require special handling.
Items are tracked using inventory systems and labeling/barcoding methods.
Insurance options are available. Customers must declare item value for coverage eligibility.
Warehouse access is restricted for safety, but delivery can be arranged anytime.
Yes, for sensitive items like electronics and documents (subject to availability).
Fragile items are packed using bubble wrap and protective materials.
You can raise a request through support or platform with advance notice (5–7 days).
Yes, specific items can be delivered without moving everything.
Yes, delivery and handling charges may apply at the time of return.
It may be treated as a no-show and rescheduling charges may apply.
We do not accept: Perishable goods, liquids, hazardous materials, illegal items, weapons or ammunition.
Yes, valid government ID proof is mandatory for verification.
Yes, cancellations are allowed with prior notice; applicable charges may apply.
Yes, there is no maximum storage duration, and long-term plans may include discounts.
You can begin storage as soon as your pickup slot is confirmed.
Chat on WhatsApp