Terms & Conditions
Neosafe Group Private Limited
Order & Account
- Orders can be placed via website, phone, or email
- Provide accurate personal information
- Maintain login confidentiality
- Order confirmation makes agreement binding
- Bulky items subject to inspection
Storage Services
- Includes pickup, packing, transport, warehousing
- Minimum billing: 1 month
- 7 days prior notice for delivery
- Service timing depends on availability
- No-show may incur charges
Packing, Pickup & Delivery
- Customer responsible for proper packing
- Presence required during pickup/delivery
- ID required for release of goods
- Delays may incur extra charges
- Accessibility issues may add charges
Customer Responsibilities
- Provide accurate details
- Ensure safe access for staff
- Declare all items correctly
- Keep items clean and safe
- Prepare appliances before pickup
Prohibited Items
- No hazardous or illegal materials
- No liquids, perishables, or gases
- No animals or biological waste
- No weapons or valuables
Company may inspect/remove prohibited items and take legal action.
Ownership & Compliance
- Customer must own or be authorized
- Items must follow laws
- Customer liable for disputes
Risk & Liability
- No responsibility for natural damage
- No guarantee of appliance condition
- Limited liability applies
- Insurance optional for extra cost
Payments & Charges
- Monthly advance billing
- GST applicable
- Price valid for 12 months
- Late payment penalty applies
Non-Payment & Rights
- Services may be suspended
- Access to goods may be restricted
- Company may sell goods to recover dues
Cancellation & Refund
- No refund will be provided after cancellation
Force Majeure
Company not responsible for delays due to external events.
Privacy & Communication
Customer data handled as per privacy policy.
Termination
- Non-payment
- Violation of terms
Customer Declaration
- Owner of goods
- Information is correct
- No prohibited items
- Agree to all terms
By using our service, you accept all terms & conditions.